OUR SERVICES

Speak To Our Consultants Today

We are always ready to address any inquiries you may have for us.

Contact Details
TEL : +6019-2211 897 / +6019-2211 926 / +603-9200 2292

01.
User Training

Active Scientific provides intensive user training during installation for all our clients on the devices. We will ensure that all our clients are well versed and ready to troubleshoot the equipment’s whenever needed with ease. Continuous inhouse or onsite user training is available upon request.

02.
Planned Preventive Maintenance

Active Scientific engineers will conduct regular maintenance as every device requires servicing, quality control and calibration to ensure it delivers accurate results all the time.

03.
Breakdown Assistance

Active Scientific provides 24/7 breakdown assistance. Our engineering team is constantly ready to assist you during the most urgent times without any delays. NO DOWNTIME GURANTEED is our promise to clients. A temporary replacement set is guaranteed during long repairs.

Since 2014, we have built a team that has taken great interest in providing our clients with the best medical equipment’s and after sales services. We take pride to claim that we are described by our customers as one of the best after sales service providers in the Malaysian medical industry.

04.
Convenience

All of our technical support can be done within the comfort of your own healthcare facility unless the device is needed to be brought in for further repairs. NO DOWNTIME GUARANTEED! A replacement set will be provided to ensure business continuity.

05.
Easy Booking

Just call us and get your date fixed for onsite technical assistance within 24 hours to troubleshoot whatever issues you are facing.

06.
24/7 Support

We have a dedicated hotline number +6016-221-1003 for 24/7 breakdown service which ensures quick response to minimize disruptions to your practice.

Meet in the comfort of your facility

Convenience is the name of the game

All of our technical support can be done within the comfort of your healthcare facility unless device is needed to be brought in for further repairs. No down time guaranteed. A replacement set will be provided at all time.

Easy booking and availability

Just call us and get your date fixed for any technical issues or get one of our technicians to come down and help you troubleshoot whatever it is that you are facing.

24/7 support

We have a dedicated hotline number for 24/7 breakdown service which ensures to reduce any disruptions to your practice.
Call: +6016-221-1003

What’s Included

Installation

Active Scientific provides for full installation as well as training for all our clients on the devices know how. We will ensure that all our clients are well versed and ready to use the necessary equipment whenever needed.

Breakdown

Active Scientific has a 24/7 breakdown assistance offering. We have a team constantly ready to assist you during the most urgent of times anytime during the day. We also provide technical assistance for any form of technical issues that might arise from software or hardware.

Maintenance

Active Scientific offers device maintenance as well. As every device would need a fine tune once in a while, Active Scientific ensures that all our client’s equipment are constantly in tip top working condition for the best efficiency and results needed.