Service Engineer

Job Description:

  • Install, maintain, and repair company products at client sites.
  • Diagnose technical problems and implement effective solutions.
  • Conduct routine maintenance checks and perform preventive maintenance.
  • Reviewing sales performance against sales targets.
  • Respond promptly to client service requests and provide timely resolutions.
  • Collaborate with the sales team to provide technical support during product demonstrations and installations.
  • Document service activities, including repairs, replacements, and upgrades.
  • Train clients on the proper use and maintenance of products.
  • Stay updated on industry trends and advancements in technology to provide superior service.
  • Adhere to company policies and safety regulations at all times.
  • Provide feedback to the engineering team for product improvement and development.

Requirement:

  • Diploma in Engineering or related field.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Willingness to travel to client sites as needed.
  • Valid driver’s license and clean driving record.
  • Certifications in relevant technologies or products (if applicable) are a plus.

Email your CV at vashika@activescientific.com.my OR Contact Vashika @ 011 – 1116 0603 for more information.

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